Siskiyou Community Health Center has a full-time Patient Service Representative (PSR) opening in Grants Pass. The PSR must be a team player with a positive outlook and enjoy working in a high-volume Primary Care Medical setting. Good communication skills (written and verbal) are necessary along with strong organizational, flexible, and detail-oriented skills required. Bilingual English/Spanish proficiency highly preferred.

Required qualifications for this position include:

  • High School Diploma, GED, or equivalent education required.
  • Minimum 1-year experience in a medical reception setting.
  • Basic computer skills, including Microsoft Windows and Office Applications.
  • Experience with electronic medical records and/or computerized billing systems.
  • Bilingual, Spanish, and English speaking ability preferred.

DUTIES and RESPONSIBILITIES:

  • Answers the phone in a courteous, professional manner.
  • Greets patients in a courteous, professional manner.
  • Strives to find the best solution for the patient’s needs.
  • Provides ‘check out’ coverage for the providers in the given department. This may include follow-up appointments, lab scheduling, and scheduling for outside diagnostic testing.
  • Advises patients of clinic policies, and answers questions as appropriate.
  • Other duties as assigned.

We offer all the advantages you would expect from an industry leader, including a competitive salary and comprehensive benefits package including medical, vacation, and sick pay, matching 403(b), and much more. We are a drug-free workplace. EOE.

If you would like to be part of a team committed to making a difference by providing quality patient care, we would like to meet with you to discuss our current openings. To apply, submit a cover letter along with your resume to recruitment@siskiyouhealthcenter.com