Wage: $17.33-$24.24+/hr. DOE

POSITION SUMMARY: Responsible for fostering high levels of customer service for all patients. Responsible for ensuring that patients receive appropriate, timely, and accurate information about the services provided including medical access, financial services, social services and other programs available at Siskiyou Community Health Center (SCHC).

DUTIES and RESPONSIBILITIES:

  • Answers the phone in a courteous, professional manner.
  • Greets patients in a courteous, professional manner.
  • Strives to find the best solution for the patient’s needs.
  • Provides ‘check out’ coverage for the providers in the given department. This may include follow up appointments, lab scheduling and scheduling for outside diagnostic testing.
  • Advises patients of clinic policies, and answers questions as appropriate. Other duties as assigned.

QUALIFICATIONS, EDUCATION and EXPERIENCE:

  • High school diploma or equivalent.
  • Minimum 1 year related experience.

REQUIRED KNOWLEDGE, SKILLS and ABILITIES:

  • Demonstrated experience with Microsoft Office software, including Word and Excel.
  • Prior experience with medical office software and medical terminology preferred.
  • General knowledge of Medicare and Oregon Health Plan (OHP) preferred.
  • Strong verbal and written communication skills.
  • Strong customer relations skills.
  • Strong basic mathematical skills
  • Demonstrated strong organizational skills, the ability to prioritize and manage time independently.
  • Bi-lingual, Spanish (oral and written) skills preferred.

PHYSICAL DEMANDS:

  • Lifting, bending, reaching, pushing, carrying, sitting, and driving an automobile. Vision and hearing corrected to within normal range. Physical mobility within clinic.

HAZARDOUS CONDITIONS:

  • Possible exposure to airborne pathogens. Contact with patients on a continuous basis.

WORKING CONDITIONS:

100% office-based

MACHINES, EQUIPMENT, TOOLS and SUPPLIES USED:

  • Computer, printer, calculator, fax machine, copier, multi-line phone system, private automobile, and/or cellular phone.

To apply, send an cover letter and resume to humanresources@siskiyouhealthcenter.com.