Wage: $17.33/hr. + DOE

POSITION SUMMARY: The Medical Referrals Specialist performs duties necessary to ensure that patient referrals are processed and scheduled in a timely, accurate manner in support of requested provider referrals. This position is responsible for verifying patient insurance benefits with insurance companies and completing pre-authorizations or obtaining referrals for all specialty offices.

DUTIES and RESPONSIBILITIES:

  • Ensures that patient referrals are processed in a timely manner following company
  • Works with clinical staff to ensure authorizations cover services
  • Reviews all insurance eligibility responses and communicates with the patient and their physician as needed regarding these responses or to obtain the correct information.
  • Works with provider offices to resolve any questions or issues regarding a patient
  • Updates information received from patients and physician offices in the Electronic Health Record (EHR) to ensure correct billing information.
  • Provides superior customer service to patients, families, co-workers, and the public.
  • Maintains confidentiality by following all applicable HIPAA
  • Other duties as

QUALIFICATIONS, EDUCATION, and EXPERIENCE:

  • High school diploma or
  • Minimum 1-year related

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:

  • Demonstrated experience with Microsoft Office software, including Word and
  • Prior experience with medical office software and a strong understanding of medical terminology preferred.
  • General knowledge of Medicare and the Oregon Health Plan
  • Strong verbal and written communication
  • Strong customer relations
  • Strong organizational skills and the ability to prioritize and manage time

PHYSICAL DEMANDS:

  • Lifting, bending, reaching, pushing, carrying, and Vision and hearing corrected to within normal range. Physical mobility within the clinic.

HAZARDOUS CONDITIONS:

  • Possible exposure to airborne Exposure to CRT. Contact with patients and occasionally rude or angry encounters.

WORKING CONDITIONS:

  • Position is 100% office-based
  • Occasional evening or weekend work may be required.

MACHINES, EQUIPMENT, TOOLS, and SUPPLIES USED:

  • Computer, printer, calculator, fax machine, copier, multi-line phone system, and cellular phone.

To apply, send resume and cover letter to [email protected].