Wage: $18.35-25+/hr. DOE

Join Our Team as a Collections Specialist
Make a difference behind the scenes in patient care

At Siskiyou Community Health Center, we believe healthcare is more than appointments and treatments—it’s about removing barriers and supporting the well-being of our community. Our billing and collections team plays a vital role in that mission, helping patients navigate financial challenges with clarity, compassion, and respect.

We’re looking for a Collections Specialist who brings both attention to detail and a people-first mindset. If you’re someone who enjoys solving problems, working collaboratively, and helping patients find workable solutions, this is a role where your work truly matters.

Why Join Us?

• Mission-Driven Work: Be part of a team dedicated to improving access to quality healthcare in our community.
• Work-Life Balance: Enjoy a consistent, 100% office-based schedule that supports stability and predictability.
• Supportive Team Culture: Collaborate with colleagues who value respect, communication, and shared success.
• Meaningful Impact: Help patients understand their financial responsibilities and connect them with solutions that work.

What You’ll Do

In this role, you’ll help ensure the financial health of the organization while supporting patients with empathy and professionalism:

• Manage and monitor patient account balances and follow established collection procedures
• Post payments and review insurance claims for accuracy and completeness
• Investigate and resolve billing issues, denials, and patient concerns
• Communicate with patients and insurance companies to answer questions and provide guidance
• Set up and maintain payment plans that align with patient needs
• Prepare accounts for collection agencies and coordinate as needed
• Review Explanation of Benefits (EOBs), identify issues, and resubmit claims to maximize reimbursement
• Maintain accurate records and uphold strict confidentiality standards

What You Bring

• High school diploma or equivalent
• At least 6 months of related experience (medical/dental billing or A/R preferred)
• Strong computer and data entry skills
• Knowledge of billing processes, medical terminology, and insurance practices
• Excellent communication skills and the ability to work with diverse populations
• Strong organization, time management, and problem-solving abilities

Working Environment

• 100% office-based role
• Minimal exposure to health risks
• Standard office equipment and systems

A Role with Purpose

This position isn’t just about collections—it’s about helping people navigate one of the most stressful parts of healthcare with dignity and understanding. Your work directly supports our ability to serve patients and sustain care for those who need it most.

If you’re ready to contribute to a mission that matters while maintaining a healthy work-life balance, we’d love to hear from you.