Wage: $18.35-25+ DOE

Medical Referrals Specialist

Make care easier to access—one patient at a time.

At the heart of great healthcare is connection. As a Medical Referrals Specialist, you’ll play a vital role in helping patients navigate the often-complex path to specialty care—ensuring they get the right services, at the right time, without unnecessary barriers.

If you’re organized, compassionate, and thrive in a team that values both purpose and balance, this could be the right fit for you.

Why This Role Matters

Every referral you process helps a patient move forward in their care journey. You’ll be the bridge between providers, patients, and insurance systems, removing obstacles so patients can focus on their health rather than paperwork.

What You’ll Do

  • Coordinate and process patient referrals accurately and efficiently
  • Verify insurance benefits and obtain necessary authorizations
  • Collaborate with clinical teams to ensure services are fully covered
  • Communicate clearly with patients and provider offices to resolve questions
  • Maintain up-to-date, accurate records in the Electronic Health Record (EHR)
  • Deliver thoughtful, respectful service to patients and colleagues
  • Protect patient privacy by following Health Insurance Portability & Accountability Act (HIPAA) standards

What You Bring

  • High school diploma or equivalent
  • At least 1 year of relevant experience (healthcare setting preferred)
  • Strong organizational skills and attention to detail
  • Clear communication and a patient-first mindset
  • Comfort with Microsoft Office (Word, Excel)
  • Familiarity with medical terminology and insurance processes is a plus
  • Knowledge of Medicare and Oregon Health Plan (OHP) is helpful

Work Environment & Balance

We know that meaningful work is only sustainable when you have time for life outside of it. This role offers:

  • A stable, office-based schedule
  • A supportive, team-oriented environment
  • Predictable hours with only occasional evenings or weekends
  • A workplace that values respect, collaboration, and well-being

What to Expect

This role primarily involves desk-based work, with regular communication by phone and computer. You may occasionally navigate challenging conversations—but you’ll be supported by a team that has your back.

Join Us

If you’re looking for a role where your attention to detail directly improves patient access to care—and where your work-life balance is respected, we’d love to hear from you.

To apply, send resume and cover letter to humanresouces@siskiyouhealthcenter.com or complete the online employment application.